Interactive Solutions, Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site www.WebTrafficSchool.com, www.DriversEd.com and www.24x7DrivingSchool.com. Because this Web site wants to demonstrate its commitment to our users' privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

1. What personally identifiable information of yours or third party personally identifiable information is collected from you through the web site.
2. The organization collecting the information.
3. How the information is used.
4. With whom the information may be shared.
5. What choices are available to you regarding collection, use and distribution of the information.
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under WebTrafficSchool.com's control.
7. How users can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should first contact WebTrafficSchool.com by email at info@webtrafficschool.com. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/watchdog.html. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

Information Collection
WebTrafficSchool.com is the sole owner of the information collected on www.WebTrafficSchool.com. WebTrafficSchool collects information from our users during enrollment. Confidential information about you will never be provided to anyone other than yourself or the court that you have selected as responsible for your citation. Under no circumstances will we provide any details about you to junk emailers or other direct marketers. We only share your personally identifiable information with third parties only as outlined within this privacy policy or if required by law to do so.

Registration
In order to use WebTrafficSchool.com's web site, you must first enroll in our course. During enrollment you are required to give us your contact information (such as name, address and email address). We require your Driver's License Number, which is a unique identifier that will enable you to log into our course after the initial enrollment process. We also require some personal information like the last four digits of your social security number, (your social security number if you are taking the Florida course), date of birth, height, weight, and eye color.

Information Use
The information we collect is used to help us access your record in case you are experiencing technical difficulties while taking the course. It also helps in clarifying your information such as County and State, in order to process your certificate of completion accurately. Unique identifiers such as Driver's License Number and citation number are used to identify you as the user and to help in accurate certificate processing for your court or insurance company. The demographic information is for our statistical purposes only.

The personally identifiable information we collect online is used for verification of your identity while taking our online course. We share your personally identifiable information with third parties only as outlined within this privacy policy. While taking our course online, security questions will appear on the screen asking you to identify yourself. The correct answers to the questions are based on the information you provided us during enrollment. Each course has a different security measure depending on the State in which the citation was issued.

We use your email address to send you important notifications and to make sure you complete the course quickly and efficiently: for example, sending a reminder if your court expiration date is near, if your tuition payment has not been received, if the system cannot recognize the court that issued your citation, test scores, payment receipts, FedEx tracking numbers, our quarterly newsletter with discount offers and tips on safe driving. If you choose not to receive any communications from us via email, you may send us an email with the word "Unsubscribe" in the subject field, or call our toll free number to have a customer support representative block your email address from receiving communications from us and our website. This will opt you out of any email communications from us.

The physical address is used to mail a copy of your completion certificate to you for your records. We use the phone number to contact you only when it's absolutely necessary to do so. All other information like your Driver's License and citation number is collected in accordance with the court issuing your ticket.

Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user in our servers. Cookies are linked to personally identifiable information while on our site. We use session ID cookies only. For the session ID cookie, once users close the browser, the cookie simply terminates. The cookies help to keep track of the user's progress while on our site. They keep a record of the times and dates you log in and out of each section of the course. They also help the website remember where users log off on their individual courses. It is necessary for the users to enable cookies, as some features will not work without them.


Like most standard Web site servers we use log files. These files include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses are tied to personally identifiable information to enable our Web-based service (for details see below).

We store information that we collect through cookies to create user profiles. A profile is stored information that we keep on you that details what section of the course you are in. Collected information is tied to the user's personally identifiable information to help in keeping track of their progress. This profile is used to update the user's final certificate of completion for the course.


We also use a third party tracking service (HumanClick - interactive user support chat), which sets cookies on our site to track the internal progress of the application. The HumanClick tracking service reports this data to us in the aggregate, so we can better understand our users and to improve our level of service. This information is not tied to any individual user.

Communications from the Site
   Special Offers and Updates
We send all new members a welcoming email to verify successful enrollment. We also send an email when the user's due date is near and after they graduate successfully. Upon graduating, the student will receive an associate email inviting them to refer a friend in exchange for a referral fee. We provide a way to opt-out of the associate emails. Users can click on the "Unsubscribe" link or call our toll free number to have their emails blocked. We then remove the users email from our mailing list.

Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as, name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Unsubscribe section.

Service Announcements
Sometimes it might be necessary to send out a strictly service related announcement: for example, if we are experiencing technical difficulties or if our service is temporarily suspended for maintenance. Those who have unsubscribed from receiving emails will not receive these emails.

Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account. We reply via email, online live support, or phone, in accordance with the users wishes.

Sharing
   Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our Web site.

Aggregate Information
We do not share aggregated demographic information with anyone. We use this information solely for statistical purposes.

Third Party Advertisers
We do not share web site usage information about users with any third party companies.

Business Transitions
In the event WebTrafficSchool.com goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email and a prominent notice will be placed on our Web site for 30 days prior to any change of ownership or control of user's personal information. If, as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection, they will be given a choice consistent with our notification changes.

Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. We use a court assigned agent, Coordinated Court Services (CCS), to print certificates of completion for certain counties in California. Our system only sends information that is required by the court to CCS to enable them to print certificates of completion. For the States of Virginia and Florida, we have contracted with outside agents in each state to offer customer support and to print traffic school certificates of completion. These agents do not collect any personally identifiable information. They merely access our database to offer customer support to students in the respective states, and to print certificates of completion. They do not retain, share, store or use personally identifiable information for any secondary purposes.

Third Party Service Providers
We partner with www.idrivesafely.com to provide online traffic school in the States of Colorado, New Mexico, and Missouri. When you sign up for traffic school in these three states through our website, we keep a record of your driver's license, email, name, and contact information. We only use this information to keep track of the referrals through our website. www.idrivesafely.com collects all other personally identifiable information and they are the sole owners of the information they collect. We encourage you to be aware when you leave our site and to read their privacy policy at http://www.idrivesafely.com/policy.htm. This privacy statement applies solely to information collected by www.WebTrafficSchool.com.

Unsubscribe
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by clicking on the unsubscribe link in the email, or emailing us at info@webtrafficschool.com. The user may contact us at 888-651-2886, info@webtrafficschool.com or Web Traffic School, P.O. Box 209, Oakland, CA 94604 to opt-out.

Links
This Web site contains links to other sites. Please be aware that we, WebTrafficSchool.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys
After the completion of our course, we give our students the opportunity to fill out a survey. Participation in these surveys is completely voluntary and the user has a choice whether or not to disclose any information. The requested information typically includes the reasons for choosing our course, how one learned about WebTrafficSchool.com, how many times one had attended traffic school, your level of computer expertise, and means of connecting to the Internet. The information collected through the survey is intended exclusively for the purpose of improving our level of service.

Tell-A-Friend
If a user elects to use our referral service to inform a friend about our site, we ask them to give their own email address or Driver License Number as a discount code. WebTrafficSchool.com will automatically give a discount to each one of them, as long as the referred friend uses the discount code while enrolling and successfully completes the course. Webtrafficschool.com stores this information for the sole purpose of tracking the success of our referral program.

Security
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line. Sensitive information submitted through our enrollment form is protected using SSL encryption. Our enrollment form displays the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer indicating a secure page.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Employees have their own user name and password to access student's information in the database. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every year as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment.

If users have any questions about the security at our Web site, users can send an email to info@webtrafficschool.com.

Correcting/Updating/Deleting/Personal Information
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), we provide a way to correct, update or delete the user's personally identifiable information. This can usually be done at the course "Summary" section or by emailing our Customer Support at info@webtrafficschool.com. [Or, contact us by telephone or postal mail at the contact information listed below].

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we may use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner.

In addition, if we make any material changes in our privacy practices that do not affect user information already in our database, we will post a prominent notice on our Web Site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:

Interactive Solutions, Inc.
P.O. Box 209
Oakland, CA 94604
888-651-2886
info@webtrafficschool.com



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