| What
is the cost of the course and how do I pay?
The cost of the USA
Driver Safety Course provided
by WebTrafficSchool.com is
$39.95. You can pay immediately using a Visa, MasterCard,
or American Express. You may also pay by mailing a check or
money order to:
Web Traffic School (Billing)
P.O. Box 209
Oakland, CA 94604-0238
Note:
Your certificate cannot be processed until payment has been
received.
|
| How
long do I have to complete the course? |
WebTrafficSchool.com
allows up to 180 calendar days to complete the 6-hour course
from the time you register. The course is available 24 hours
a day, 7 days a week.
|
| |
|
| Will
this course dismiss a traffic ticket? |
Yes,
the course will help to dismiss a traffic ticket, granted that
you have received approval with your court to take a defensive
driving course for the purpose of ticket dismissal. Approval
from the court must be received regardless of which type of
course you take.
|
|
| Will
this course help me receive a discount on my auto insurance? |
Yes
it will depending on your insurance company. Most insurance
companies offer discounts of 10% for completing the course.
Upon course completion, you will receive a state issued Certificate
of Completion that includes a copy for your insurance company.
You will receive this copy if you are taking the course for
a ticket or if you are taking the course for insurance only.
Please check with your insurance agent to see if they offer
this discount.
|
|
| What
are validation questions? |
USA
Driver Safety Course provided by WebTrafficSchool.com
uses three types of validation questions:
>> Personal validation
questions:
During the course you will be asked personal validation questions
provided by a 3rd party company. If you answer any of these
questions incorrectly, you will be locked out of the course.
You will need to call a customer service representative who
will determine if you may continue with the course.
>> Movie
and content validation questions:
During a movie or in the middle of a section you will be asked
content validation questions based on material just seen.
If you answer any of these questions incorrectly, you will
be locked out of the course. You will need to call a customer
service representative who will determine if you may continue
with the course.
>> Course validation
questions:
Our course is divided in to 9 sections followed by the Final
Exam. At the end of each section you will be asked 6 review
questions. If the total of incorrectly answered questions
adds up to six, you will be locked out of the course and will
need to call our customer service representative who will
determine if you may continue with the course. |
|
| Is
this site secure for transmitting credit card information over
the Internet? |
Yes,
due to the sensitive nature of credit card transactions, WebTrafficSchool.com
uses a secure site for your credit card information.
|
| How
do I know if I'm qualified to take the course? |
| If
you are taking this course to dismiss a traffic ticket, you
must receive approval from the court prior to taking this course.
|
|
| Is
this course state approved? |
| Yes!
USA
Driver Safety Course provided by WebTrafficSchool.com
is approved by the Texas Education Agency. Our school license number
is C1552. You may contact the Texas Education Agency at (512) 936-6777. |
|
| What
are the requirements for successful completion? |
| In
order to pass the course you must:
>> Attend the full 6-hour course
>> Do not attempt to circumvent the
course
>> Accurately answer course content
and personal validation questions
>> Score a 70% or better on the
final exam
|
|
| What
if I score below a passing grade of 70% on the Final Exam? |
|
If you score too low on your final examination,
you will be allowed to retake the final exam one more time.
You will be able to review the course material online and
then retake your final examination over the phone with a state
licensed instructor.
|
|
| How
will I receive my Certificate of
Completion? |
Upon
graduation, your certificate will be mailed to you. If you
do not choose an express delivery option, please allow at
least 7 business days for delivery (Standard Mail - US Postal
Service).
|
| Once
I receive my Certificate of Completion what do I do next? |
Your certificate will contain one copy for the court and one
copy for insurance. The court copy must be presented to the
court as indicated on your citation. It is suggested that the
court copy be hand-delivered or sent certified mail, return
receipt requested. If you wish to use the insurance copy for
a discount on your automobile policy, contact your insurance
agent.
Keep copies for your records.
|
|
| What
happens if I get disconnected? |
| On
rare occasions, course service interruption may occur as a result
of system, site, or connectivity failure. WebTrafficSchool.com
constantly tracks each student's progress. Simply reconnect
and log back into the course. You will start on the segment
you left off and your progress will not be affected. |
| |
|
| |
Can
I start the course at one location and continue at another?
|
You
can access the course from any location that has Internet access.
The course is divided into 9 sections (followed by the Final
Exam), which are further broken down into various topics and
slides. You
don't have to complete all of the sections at once. Do as
many as you like and when you come back, you will be taken
to the last topic and slide visited.
You
will also be allowed to review any of the topics that you
have completed.
|
|
| How
can I get my form from the Court signed that requires an instructor's
signature? |
You
may fax the form to us at: 1-877-922-0230
Attn: Instructor.
Please indicate where you would like the form returned. |
|
How
do I navigate the course?
The following screenshots will give you an idea of
how to navigate the course: |
|
|
| How
does the Final Exam work? |
The Final Exam is the last section of the USA Driver Safety
Course provided by WebTrafficschool.com. It consists of 20 multiple-choice
questions of which you need to answer 14 correctly (70%) in
order to pass.
If you score too low on your final
examination, you will be allowed to retake the final exam
one more time. You will be able to review the course material
online and then retake your final examination over the phone
with a state licensed instructor.
If
you are an attentive student, the USA Driver Safety Course
provided by WebTrafficSchool.com is designed to prepare you
for the Final Exam. |
|
| What
are the delivery options for the Certificate of Completion? |
| Standard USPS Delivery: |
FREE |
| FedEx Priority Overnight |
$25 |
| FedEx Standard Delivery |
$20 |
| FedEx 2-day Delivery |
$15 |
|
| How
can I contact you? |
You can
contact us by calling this toll free number:
1-800-297-7382
You can also email your questions/comments to texas.support@webtrafficschool.com
Our technical staff is available 24x7 and can be reached at 1-888-AUTO [2886].
|
| |
| Which
browsers can I use and what are the minimum software requirements? |
You
can use Internet Explorer, Netscape Navigator, and AOL:
Internet
Explorer 5.0 (please note: cookies
and JavaScript must be enabled) or
Netscape
Navigator 5.0 (please note:
cookies and JavaScript must be enabled) or
AOL 5.0
Macromedia
Flash Player 6.0
Please note:
Your browser cache must be set to a
minimum of 200 MB. In the unlikely event you encounter
blank slides, please exit and clear your browser cache. After
that, re-enter the course.
|
What are the minimum hardware
requirements? |
Minimum
PC Requirements:
Processor: Pentium 200 MHz
Memory: 64 MB
Internet Connection: 56.6 kbps modem
Sound Card
Speakers and/or headphones
Mouse or other pointing device
Monitor resolution: 800x600 (1024x768 recommended)
Colors: 16 bit or more
Minimum MACINTOSH Requirements:
Processor: Any PowerPC
Memory: 64 MB
Internet Connection: 56.6 kbps modem
Speakers and/or headphones
MacTCP 2.0.6 or OpenTransport 1.1
Mouse or other pointing device
Monitor resolution: 800x600 (1024x768 recommended)
Colors: 16 bit or more
|
| Where
can I download the Flash Player? |
Flash
player can be downloaded here
|
| |
| What
happens if I have problems while taking the course or
the system malfunctions for any reason? |
If
you experience any problem while taking the course, please
call 1-800-297-7382
for assistance. If for any reason you encounter a system
outage or interruption while taking the course, our staff
can provide you with accurate estimates on repair times
so you can properly budget the time you have left to complete
the course.
Our technical staff is available 24x7 and can be reached at (510) 689-4863. |
|
